Company: Olo Acupuncture
Location: New York, NY
Compensation: $15

Front Desk Position Available

Olo Acupuncture is a community acupuncture clinic dedicated to providing high quality and affordable health and wellness services in New York City.

Job Description:

We are seeking a front desk professional who excels at customer service and sales. Part time 15-20 hours. Fridays & Saturdays hours are required. The candidate is a gracious host who is friendly, calm and confident under pressure. An independent work ethic with strong writing and verbal communication skills a must.

 

Responsibilities include

Provide excellent customer service:

-Answer phones & return voicemail. Answer patient emails.

-Clearly, communicate our services and related information to patients.

-Schedule and reschedule appointments.

-Greet and check-in patients as they arrive.

-Explain the visit process to new patients.

-Check-out patients and collect payment.

-Communicate course of treatment to patients as provided by practitioners.

-Respond to patient emails or assign to practitioners or other staff members as needed.

Maintain patient database:

-Create profiles and forms for all new patients.

-Regularly review, identify and correct discrepancies in patient contact records.

-Record all transactions in patient contact logs.

Provide support for Practitioners:

-Create and maintain calendars for practitioners.

-Communicate patient status to practitioners.

-Keep patient and office information organized.

-Make sure tables and chairs are clean and ready for the next patients.

Keep the clinic in a neat orderly manner:

-Prep clinic for your shift & Close up after your shift.

-Keep cash drawer amount correct upon arrival and departure.

-Help maintain the inventory of all supplies.

Experience with the following is a plus:

-Customer service, Sales, MindBody Online, SalesForce, Google Drive & Calendars.

 

To apply email jobs@oloacupuncture.com with

-Resume

-Cover Letter (optional)

 

No phone calls, please.

 

Olo Acupuncture
119 W23
New York, New York, 10011

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